What's the best way to deal with a serial complainer?
Dealing with an employee who repeatedly raises grievances must be up there as one of the most frustrating jobs HR advisers (and the...
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Three reasons why you need a strategy to protect your staff against verbal abuse by customers
Earlier this week, USDAW (the union of shop, distributive and allied workers) published its annual survey as part of its campaign to end...
The truth about employees who lie on their CV's
Do you promise to tell the truth, the whole truth and nothing but the truth?
The answer it seems for many, is no. Research suggests that...
Court of Appeal revisits law on suspending employees
In 2017, the High Court decided in the case of Agoreyo v Lambeth that suspension isn't a "neutral act" and if mishandled,...
FAQs about redundancy
We answer some of the trickier questions about redundancies that don’t involve collective consultation.
Q1: We are going to have to make a...
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